cashmymobile.com frequently asked questions
Why sell your phone to CashMyMobile.com?
What does CashMyMobile.com do with my phone?
Does CashMyMobile.com sell my personal information?
Is there any cost to using CashMyMobile.com?
How does CashMyMobile.com work?
Is there a limit on how many items I can sell to CashMyMobile?
Why can't I find my item?
How long does it take to get paid?
How can I get paid?
What if I have accessories for the phone?
What if my phone is damaged?
Why sell your phone to CashMyMobile.com?
As opposed to selling your phone on eBay, we do not charge exorbitant fees (almost 10% in fees between PayPal and eBay). You can avoid craigslist and the personal safety issues that arise from meeting strangers to sell your phone. CashMyMobile.com allows you to "name your own price" for the phones you are interested in selling.
What does CashMyMobile.com do with my phone?
We work with remanufacturing facilities to restore the phone to like-new condition and make it available for resale for our networked partners.
Does CashMyMobile.com sell my personal information?
CMM will never sell your personal information. We take privacy very seriously and take every step possible to ensure the security of your personal information.
Is there any cost to using CashMyMobile.com?
No, not only do we pay you for your device, we also cover the shipping charges!
How does CashMyMobile.com work? Back to top
You select the phone you want to sell from the drop down menu. You submit an offer price and fill out your order details. You package your phone and any accessories you have for it into a box and send it our way using the free label that we generate for you. The shipping will cost you nothing. Once we get the phone we will inspect it and issue you a payment for your offer price.
Is there a limit on how many items I can sell to CashMyMobile? Back to top
No limit! The more items you sell, the more cash you get.
Why can't I find my item? Back to top
We are constantly updating our site with new products. If your item is not in our catalog yet, please contact us so we can look into adding it.
How long does it take to get paid? Back to top
We pride ourselves on the speed of our service, the fastest in the industry. After we receive your shipment (2-3 days after your shipped it to us), your payment will be remitted either instantly via PayPal or a check will be mailed immediately. (It may take 2-3 days for the check to reach you).
How can I get paid? Back to top
At CashMyMobile.com we have several payment methods you can choose from. We can issue a check for the refund amount and mail the check to your home address. We can also issue a PayPal payment and send the money directly to your PayPal account, instantly. We can also offer you a credit towards the purchase of a new cell phone. If you choose a credit towards the purchase of a new cell phone we will increase your refund amount by 10%. All credits can be used towards purchases at OnlineCellShop.com
What if I have accessories for the phone? Back to top
Send your cell phone charger or any accessories that you have for the phone. We will count those accessories towards your total refund price.
What if my phone is damaged? Back to top
All cell phones traded into our service must be able to make a test phone call. As long as your phone is able to make a call, you will receive money for it in accordance with our user agreement.